How integration works

Anura has integrated with Zoho CRM in order to simplify and improve communications and provide a better service to your customers. The click to call functionality will allow
you to streamline contact processes. You can have complete track since all your calls and their recordings will be registered in Zoho CRM.

Requirements to configure the integration

Before configuring the integration you need to have the services of  Zoho CRM and Anura's Cloud Telephony. If you do not currently have the Anura's Cloud Telephony service  you can get it at

Steps to activate integration

0 - Verify that Zoho PhoneBridge is activated

Before you start using Phone Bridge, it has to be enabled from your Zoho CRM account.

To enable PhoneBridge

  1. Go to Setup > Channels > Telephony.
  2. Click Enable PhoneBridge.

1 - Login to Anura Control Panel

2 - Select  CONFIG -> Integrations -> Zoho CRM

3 - Select Zoho Zone and press connect

4 - Login to Zoho CRM and Authorize

5 -  Set up the relationship between Anura accounts with Zoho CRM users

If you have questions or need help, you can contact us through the Control Panel chat, We will gladly help you configure your integration

Guías sugeridas 

  • Puede interesarle como agregar sus contactos en Zoho, haga click aquí.
  • Si desea conocer como utilizar Dropbox para descargar sus llamadas, haga click aquí.
  • Para volver al inicio haga click aquí.
¿Encontró su respuesta?